Job Title: District Sales Manager - South East
Location: North Carolina or Surrounding Areas
Location Type: Remote
Website: https://www.wmfts.com/en/
Group: https://www.spiraxgroup.com/
Who We Are
Watson-Marlow is an industry-leading technology organization dedicated to engineering fluid management solutions for the life science and process industries. We help our customers to supply critical products and services that range from fresh drinking water and therapeutic medicines to food products and paper. Through our solutions we help companies to be more efficient, sustainable and profitable.
Role Summary
The Life Science District Sales Manager (DSM) is responsible for developing and implementing the sales strategy for their defined geography. The primary objective is to manage a team of direct Sales Engineers and Representatives to increase our market penetration while retaining existing business for the entire Life Science product portfolio. This will be accomplished by networking both internally and externally to establish relationships with key stake holders across the industry to ensure the highest level of efficiency and effectiveness in day-to-day tasks. The DSM is expected to intimately know the market factors of their district so that they can help drive the overall business strategy of Watson-Marlow’s Life Science division.
This Role Will Focus On
- Managing all aspects of sales activity in their district in line with WMFTS corporate strategy.
- Gathering market intelligence with insight to new sales opportunities, feedback on recommended product enhancement, and competitive environment to provide recommendations to the National Sales Manager and Marketing department.
- Continuously develop strong technical and commercial knowledge of all Watson-Marlow products. Assist direct sales team and customers with providing application and commercial solutions.
- Submit periodic reports to the business as requested, including accurate pipeline and business forecasts that can be used for strategic planning.
- Drive customer penetration strategies with direct team to build a customer database and establish relationships with all key stake holders within the various functional groups of each customer. This includes, but is not limited to, engineering, quality, MRO, regulatory, procurement, and onsite engineering firm contractors.
- Establish sales targets and goals for each Sales Engineer. Coach their performance throughout the year by providing timely, constructive feedback.
- Responsible for conducting bi-annual performance reviews with direct reports to evaluate their performance, review targets, and drive key actions.
- Report market insight regarding factors related to competition, technology, products, requirements, pricing and any other issues that may impact your district.
- Comply with all policies and procedures.
- Perform other duties as assigned or directed by the National Sales Manager.
Who You’ll Be Working With
Sales Team: Direct leadership and collaboration with the district sales team for South East District.
Inside Sales Team: Partner with the Inside Sales department to ensure client needs are met with excellence and feedback is used to improve quoting and service delivery.
Application Engineering Team: Partner with the Applications Engineering department to ensure client needs are met with excellence and feedback is used to improve product and service offerings.
Business Development Team: Collaborate with business development professionals to identify and pursue new business opportunities, enhancing market share and customer base with WM Strategic Account in the South East District.
Product Management: Coordinate closely with product managers to gain deep insights into the product portfolio, ensuring accurate representation of features and benefits to clients.
To Be Successful In This Role, You Will Need
- Bachelor’s degree in Engineering or Business Administration
- Comprehensive understanding of selling into the Life Science bioprocess market.
- Established network of relevant customer contacts within assigned district.
- Extensive experience in the Biopharmaceutical industry.
- Proven experience managing direct reports.
- Live in the Raleigh Durham Area to actively travel with team.
- Experience selling capital equipment, single-use, and multiuse fluid path products.
- Strong consultative selling skills.
- Proficient in Windows applications, Microsoft Office suite and MS CRM or equivalent
- Functional knowledge of Enterprise Resource Planning (ERP) software. Microsoft Dynamics AX experience a plus.
At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:
- Robust Retirement Plan: Benefit from a guaranteed 5% employer contribution to your 401K, plus an additional 3% employer match, empowering your financial security.
- Comprehensive and Supportive Parental Leave: Experience our inclusive, gender-neutral parental leave policy, offering 16 weeks at 100% pay. Upon your return, enjoy a gradual transition with a unique 80% work schedule while still receiving 100% of your pay for the first 6 months, ensuring a balanced reintegration into the workplace.
- Generous Time Off: Enjoy ample time off to recharge and attend to life's circumstances with generous vacation and well-being days, 11 observed holidays, 15 caregiver days, and 80 hours of annual sick leave.
- Community Engagement Opportunities: Make a difference with 3 paid volunteer days each year, encouraging you to give back to the community and causes you care about.
- And Many More Benefits: Discover a wide range of additional perks and benefits designed to support your well-being and professional growth. We invite you to explore all the ways we strive to create a fulfilling and rewarding work environment.
Everyone is Included at Spirax Group
We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.
Benefits
We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include:
- G ender-neutral parental leave
- 15 days of extra paid caregiver leave
- Paid time off and support for anyone experiencing pregnancy loss or domestic abuse
- Menopause-friendly workplace principles and more.
Learn more at Our Inclusion Commitments .
Equal Opportunity Employer
Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Company Overview
At Watson-Marlow Fluid Technology Solutions, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.
Watson-Marlow is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.
Our purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!
Our inclusive culture and values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.