Visual Merchandiser / Retail Sales Assistant

M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.

The Visual Merchandiser / Retail Sales Assistant at M.J. Bale plays a crucial role in creating an inviting and visually appealing retail environment while ensuring exceptional customer service. Responsibilities include:

• Executing visual merchandising strategies to showcase M.J. Bale products and maintain brand standards
• Creating eye-catching displays and arranging merchandise to highlight key promotions and product features
• Collaborating with the store management team to implement seasonal changes and new product launches
• Assisting customers with product selection, providing styling advice, and delivering personalized shopping experiences
• Maintaining a clean and organized store environment to enhance the overall customer experience
• Supporting sales goals by actively engaging with customers, processing transactions, and contributing to a positive sales culture
• Monitoring inventory levels and participating in stock management activities as needed
• Adhering to company policies, procedures, and best practices for operational excellence

The ideal candidate for this role possesses a passion for fashion, strong attention to detail, excellent communication skills, and the ability to work effectively both independently and as part of a team.

Required skills

• Experience in visual merchandising and retail sales
• Strong understanding of customer service principles
• Excellent communication and interpersonal skills
• Ability to work independently and within a team
• Demonstrated creativity and attention to detail
• Knowledge of current fashion trends and styling techniques

Required experiences

• Prior experience in visual merchandising, preferably in the retail industry
• Demonstrated success in meeting sales targets and KPIs
• Experience with inventory management and stock control
• Familiarity with using POS systems and basic cash handling procedures
• Proven ability to provide exceptional customer service and build client relationships

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